FAQs

If you are already a Volkswagen Naturstrom customer and want to switch to a different tariff, you can do so quickly and easily via the customer portal. Go to your current contract in the customer portal, and click the “SWITCH TARIFF” button to request the switch. You can find more information in the customer portal.

You can unsubscribe by clicking “Unsubscribe” at the bottom of the footer in a newsletter. Alternatively, simply write an email to vw-naturstrom-kundenservice@elli.eco .

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